Giga’s cover photo
Giga

Giga

Software Development

San Francisco , California 31,774 followers

Reprogram each of the world’s largest companies using AI, reaching every person on Earth.

About us

Giga builds and deploys AI support agents for the largest companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months. Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.

Website
https://giga.ai
Industry
Software Development
Company size
51-200 employees
Headquarters
San Francisco , California
Type
Privately Held

Locations

Employees at Giga

Updates

  • View organization page for Giga

    31,774 followers

    We’re #hiring a Chief of Staff at Giga! Operationally sharp enough to run the machine. Strategically close enough to help build it. → Own the metrics and operating cadence that keep us moving fast → Drive cross-functional work end-to-end - Eng, GTM, Ops, no single owner → Build the board and fundraising infrastructure from the ground up → Turn messy, high-stakes problems into done Direct partner to the CEO. In the room where the company gets built. Know an operator who thrives in the fire and leaves things better than they found them? Tag them 👇

  • View organization page for Giga

    31,774 followers

    We are heading to Customer Contact Week Las Vegas, June 22 - 25! Come learn how enterprises are resolving complex customer issues end to end with Giga - and going live in weeks, not months.  Live demos. Real numbers. Honest conversations about what AI is actually doing right now. Stop by booth #1345 to see our team and agents in action. #GigaCCW #CCW2026

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  • Giga reposted this

    Varun Vummadi is the co-founder of Giga, which builds AI agents for customer support for some of the biggest companies in the world, including DoorDash, one of the largest crypto exchanges in the US, and a top-three global telecom provider. At Startup School India, Varun sat down with YC's Ankit Gupta to talk about why he turned down a high-paying quant job to start a company, the multiple pivots it took to find the right problem, and how their small team of eight beat a 400-person competitor to land a contract with DoorDash. https://lnkd.in/gJFeuBhy

  • View organization page for Giga

    31,774 followers

    Introducing Hallucination Correction. The largest companies in the world trust Giga to power their customer operations, and the last thing any of them can afford is an AI agent confidently telling a caller something wrong. How it works: → LLMs generate text ~60x faster than they speak it. That gap is our detection window. → A reasoning model runs in parallel with audio playback. Detection: 2–3 seconds. Playback: ~10 seconds. Plenty of room. → When the mistake lands late, we silently rewrite it before the caller ever hears it. → When it lands early, the agent catches itself ("Actually, let me correct that.") and delivers the right answer. The result: Giga sits at ~1% hallucination rate, a 70% reduction from the best frontier model. Deploy AI your customers can trust.

  • Giga reposted this

    I posted that I was hiring a GTM Engineer at Giga several weeks back and WOW we had a lot of interest. 200+ applications in the first week 😳 We are working on a short list the candidates + going through initial introductions. If you're still interested, make sure you apply because time is ticking! ⏳ GTM Engineer is a tough role to define - it sits at the intersection of AI fluency, technical depth, and real business acumen. The right person can build the systems and automations that compound across our entire go-to-market motion: pipeline, outbound, lifecycle, RevOps tooling, and the AI-native workflows replacing the old GTM playbook. This hire matters for where we're headed. The GTM team and I are pumped about the leverage this person will unlock. If you know someone exceptional, send them my way. https://lnkd.in/gtc3H4bp #revops #revenueoperations #GTMEngineer

  • Giga reposted this

    Our go-to-market team at Giga has been quietly building an internal AI stack and we are just getting started. Here are a few new ways we are leveraging AI to move faster and work smarter 🦾 1. Pricing scenario calculator via Lovable: Alex built a custom pricing tool that lets our team model deal structures in real time. No more spreadsheet back-and-forth. PS - Alex also built a Lovable app to track office POPDARTS scoring / standings 🎯 2. Weekly deal/meeting recaps via Gong MCP and Claude Code: surfaces next steps, risks, and highlights on Monday for calls the previous week. 3. Pre-meeting prep via Gong MCP and Claude Code: Chris built a scheduled job every morning to pull scheduled calls and generate summaries and more detailed research in Slack canvases. 4. LinkedIn content from real conversations via Gong MCP and Claude Code: We pull insights from calls and turn them into LinkedIn post ideas - anonymized/generalized to remove sensitive data and highlight use cases or current pain. This is very early, but looks promising! 5. New hire onboarding decks via Gamma and Claude Cowork: leveraged Claude to create content for a recent new hire onboarding slides. Chris, Mason, Andersen provided the context and then used Gamma to create on brand slides. 6. Nooks custom agents for prospecting: we just rolled out Nooks to the team, and Christian has been on fire 🔥 building custom prospecting agents + sequences that help our team prospect smarter and craft personalized outreach at scale. Shout out to Savana and Ben 🐐! The common theme? These aren't moonshot projects and EVERYONE is building. They're small ideas stemming from curiosity, then built into AI workflows which are starting to compound. What's one AI workflow your team has shipped recently? 👇 #revops #revenueoperations #GTM

  • View organization page for Giga

    31,774 followers

    Excited to share our Co Founder and CEO Varun Vummadi will be speaking at Y Combinator’s first-ever Startup School India this weekend 🇮🇳 Startup School India is bringing together ~2,000 of the most ambitious founders, engineers, and students for a full day of talks and conversations with YC partners and alumni. If you’re in India (or thinking about building something), this is one of those rooms you don’t want to miss. Details below⬇️ : https://lnkd.in/gVAKQZqZ

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Funding

Giga 1 total round

Last Round

Seed

US$ 3.6M

See more info on crunchbase