Genpact

Manufacturing is at a tipping point with AI. 🧠 Only 6% of manufacturers are true AI leaders - while many struggle to scale due to regulatory complexity, skills gaps, and fragmented ownership. ⚙️ But there’s a path forward. It starts with: ➡️ Redesigning processes ➡️ Strengthening data foundations ➡️ Building AI fluency at scale Our Autonomy by Design report based on insights from 65 senior manufacturing leaders dives into these challenges and outlines practical ways to overcome them. 📊 Read the full report to learn more. Link in the comments.🔗 #ai #manufacturing #innovation #GenpactOnit

💡 What if AI did the heavy lifting, and your team did the heavy thinking? For years, businesses have added more people to solve problems. The old model is reaching its limits. Plugging AI into outdated systems simply doesn't work. You need a completely new approach to get things done. ➡️ Enter Agentic Operations. ✨ This is a massive shift in how we work. AI agents take the lead on high-volume, repetitive tasks. This frees up humans to step into the roles they do best. Your people become supervisors, decision-makers, and innovators. 🤝 When AI drives the execution and humans drive the value, you get: → Faster cycle times → Higher accuracy → Lower costs → Better compliance The Genpact Agentic Operations Readiness Accelerator (AORA) framework gives you the exact playbook you need to guide AI safely and successfully. Ready to stop following tasks and start improving systems? Dive into the new blog from Anuradha Balasubramaniam and Alex Kleinman to see how Agentic Operations is changing the game. Link in the comments.⬇️ 📚 This is the first in our six-part Agentic Operations blog series - more insights to follow. #AgenticOperations #ArtificialIntelligence #FutureOfWork #GenpactOnIt

What makes someone stay energized at the pace Genpact moves?⚡ For Caitlin Blewett, our CMO, the answer started before she even joined – in her very first conversation with the team. 💬 The energy. The enthusiasm. The people. She felt it then. She feels it every day now. ✨ Her marketing team lives this daily – using AI to generate brand imagery, build content, and analyze performance. Not because they were told to. Because every single person figured out how it makes them better at their job. 🧠 Outside of work? She's running, hiking, doing yoga – or “co-creating” art projects with her 3-year-old, who apparently has very strong creative direction instincts. 🎨🏃♀️ Her advice to anyone starting here: keep an open mind, move fast, and have fun. And her definition of being truly on it? Choose the work – and choose yourself. You can't show up for others if you don't show up for yourself first. 💙 Swipe through her story to see what makes Genpact so special for her! 👇 #GenpactOnItStories #FutureOfWork #CareerGrowth

In the agentic era, the advantage belongs to organizations that go deep, not wide. In a new feature for Fast Company, our CEO Balkrishan "BK" Kalra makes the case: ➡️ the real differentiator isn't deploying AI ➡️ it's knowing where judgment still matters ➡️ and designing agentic systems around that reality The takeaway: organizations that go deep, by embedding AI into end-to-end workflows with context, accountability, and precision, will outperform those that go wide. It's the difference between a technology upgrade and a structural advantage. Read BK's full perspective. Link in comments 🔗👇

What’s holding AI back in finance? 🤔 We put the question to 45 finance leaders in our recent enterprise AI survey - and the answers were surprising. The top two challenges aren’t data or technology. They’re skill gaps and governance. 📊 Click through the carousel to explore the insights. 👇 Dive deeper in the CFO playbook for a clear path from AI pilots to enterprise impact. Link in comments below.🔗 #FinanceLeadership #AIinFinance #CFOs #GenpactOnIt Prithwijit Chaki, Rohit Beria

Let’s celebrate what makes us unique! 🌈 Pride Month is an opportunity to reaffirm the kind of workplace we strive to build every day - one where people feel respected, supported, and able to be themselves. 🤝💙 It’s a time to recognize the value of different experiences and perspectives, and to continue fostering a culture grounded in understanding, empathy, and connection. 🌍✨

We’re excited to launch our new delivery site in Trivandrum, India - marking another milestone in strengthening our footprint in the country and scaling our global delivery network. 🌍 With a vibrant tech ecosystem and deep talent pool, Trivandrum is well positioned to support our evolving client needs - driving greater agility, operational excellence, and scalable impact across markets. ⚙️ Looking forward to growing with this incredible team and shaping what’s next - together. 🤝 #GenpactOnIt #Trivandrum #Kerala #India Sameer Dewan, Mohita Sajwan, Urvashi Singh, Piyush Mehta, Sachin Arora, Deepika Singh, Adil Ilyas, Dr. Alwin Bathija, Sandeep Agnihotri, Gheorghe Dana, Vidya Srinivasan, Priyanka Bhattacharyya MBCI

An important win for Genpact and a signal of where GCCs are headed. ⚡ We’re proud to be recognized as a Horizon 3 GCC Orchestrator in HFS Research’s HFS Horizons: Global Capability Centers (GCC) Services, 2026 report. 🏅 This recognition reflects how we’re helping enterprises evolve GCCs from execution centers into outcome-driven value engines - shifting the focus from capacity to orchestration. As an orchestrator, we bring together process depth, AI, and enterprise context to enable ecosystem-led innovation across the GCC lifecycle: 🔹Strong GCC heritage and Lean Six Sigma–led transformation 🔹End-to-end lifecycle expertise: strategy, build, scale, transform, transfer 🔹AI-led automation and agentic operations embedded in workflows 🔹Platforms like AI Gigafactory driving innovation at scale Explore the full report - link in the comments. 🔗 #GCC #AgenticAI #GenpactOnIt #EnterpriseTransformation

What makes someone leave a great career to join a company mid‑AI‑revolution? 🤔 For Vijay Vijayasankar, our Global Agentic AI Officer, it was one conviction he had held for years - there's no artificial intelligence without process intelligence. Genpact is where that conviction gets to work - at real enterprise scale, not pilot mode. 🧠 What’s kept him energized? The people. Teams that rally around clients. Colleagues who never say no when you need help. A culture where asking “why” isn’t just encouraged - it’s expected. And when he’s not reshaping how enterprises use AI? He’s training his dog for sports. 🐕 (Yes, really. Focus and discipline - clearly a theme) His advice to anyone building a career today: Stay curious. Ask why of everything. Focus only on problems that truly matter. 💡 Swipe through Vijay’s story to see what being on it really looks like. 👇 #GenpactOnItStories #AgenticAI #FutureOfWork #GenpactOnIt

20 years. One incredible team. 🎉 Two decades ago, a seed was planted in the Philippines 🌱. What has grown since is beyond what anyone could have imagined - a thriving community of talented people, countless careers shaped, and a culture that is distinctly, proudly ours. This milestone isn’t just about Genpact. It’s about every individual who showed up, pushed boundaries, and helped make Genpact Philippines what it is today. 🙌   As Vipin Gairola, our Global Operating Officer, reflects: “Genpact Philippines has been at the core of our strategy from day one. The growth has been phenomenal. And no matter how we transform, people will always remain at the core.”   Here’s to 20 years of impact, innovation, and shared success - and to everything we’ll build together next. 🤝   #GenpactPhilippines #GenpactPhilippinesAt20 #GenpactOnIt Sunil Kumar Jackie Barrios, SPHRi