EXL

In partnership with Big Brothers Big Sisters of New York City, EXL delivered Shark Tank, style Professional Opportunity Days, bringing together college scholars and EXL volunteers. Through virtual and in-person engagements, students worked with mentors to develop and refine ideas, strengthen critical thinking, and build confidence in communication. The experience culminated in students presenting their ideas before senior leaders serving as “Sharks” and receiving real-time feedback and exposure to a corporate environment. This is what meaningful volunteering looks like, where mentorship drives confidence, and learning translates into real-world readiness. #SharkTank #CSR #Mentorship #YouthDevelopment #ABetterWay

AI delivers value when innovation meets real business context. At the EXL AI Conclave, our teams demonstrated how AI moves beyond pilots, powering real use cases across industries through GenAI, advanced analytics, and platform led solutions. These applications reflect how innovation at EXL is purposeful, practical, and outcome driven. Each showcase reinforced our belief that the right combination of data, technology, and talent creates lasting impact. The conclave also highlighted how rapidly these solutions are being scaled to meet evolving client needs. Watch the video to discover how EXL is accelerating impact through purposeful AI. #EXLAIConclave2026 #PurposefulAI #ThisIsEXL #InnovationInAction

We recently hosted the Women in Data x EXL webinar on “Leadership, Confidence & Navigating Tech as a Woman,” bringing together professionals from across the US, UK, Europe, India, and beyond. The session featured leaders from Analytics & AI sharing real experiences on building confidence, navigating career transitions, and stepping into leadership roles. The engagement was truly inspiring — with participants actively contributing, asking thoughtful questions, and sharing their journeys. A big thank you to our panelists Sangeetha Chandru, Harsha Malviya, Ashita Anandi, and Flavia Saldanha, along with moderator Jyotsna Warya, for leading such an impactful discussion. This initiative is part of EXL’s ongoing CSR partnership with Women in Data, focused on enabling access, learning, and community-building in tech. #WomenInData #Analytics #AI #WomenInTech #Leadership #CSR

What does excellence in healthcare services look like? In 2025, leading industry experts answered that question by recognizing our solutions across four distinct areas. We’ve compiled the insights behind these recognitions into a comprehensive new e-book. You can explore the specific strategies, data-driven methods, and expert evaluations that set our services apart. Whether you want to unlock the power of AI or drive data-informed decisions, this resource outlines the approaches setting the standard in healthcare right now. Get your copy now. View the link in the comments.

We’re proud to share that EXL has been named a Functionality Standout and a multi-award winner in the 2025 Policy Administration System (PAS): Life Insurance reports by Celent. EXL received the XCelent Customer Base & Support Award in both of the following areas: • 2025 Policy Administration System: Life Insurance – North American Individual Edition • 2025 Policy Administration System: Life Insurance – North American Group/Voluntary Edition These recognitions reflect strong client validation, support excellence, and consistent delivery in life policy administration. #LifeInsurance #Insurtech #PolicyAdministration

What an incredible week connecting with retail banking leaders at CBA LIVE 2026! A massive thank you to everyone who took the time to visit our booth. We loved exchanging insights on data-driven innovation and discussing how AI solutions can solve your specific regulatory challenges. Our signature orange sneakers sparked great conversations and helped us connect with many of you on the event floor. Thank you for the inspiring conversations and new connections. Let’s keep the momentum going—reach out to build customer trust together. #CBALIVE #RetailBanking #ArtificialIntelligence

At EXL’s recent New York Retail Industry roundtable, one thing became clearer: scaling AI is not a technology problem - it’s a strategy and operating model shift anchored in value creation. Key takeaways from the discussion: ✅ Agentic AI is not a plug-in. It must be embedded into core workflows, not layered on as an experiment. ✅ Data readiness is shifting from pipelines to context. Leaders are building semantic layers, context graphs, and scenario-aware models so AI understands the business, not just the data. ✅ Talent and execution remain the bottleneck. Strategy without operational muscle does not scale. ✅ Architectural choices matter. Hybrid and neuro-symbolic designs that combine LLMs with rules and domain logic are proving more reliable and cost-effective. ✅ Trust is by design. Guardrails, evaluation, and governance must be built in from the start. Three powerful statements that emerged from the discussion: “AI is not a feature you deploy; it is a capability you build. And like every capability, it compounds.” “Most AI initiatives will fail not because the technology is immature, but because organizations are not redesigned to use it.” “As AI moves from experimentation to differentiation, speed to outcome becomes the only metric that matters.” We also discussed where this is already real in retail, with three use cases gaining traction: • Agentic commerce where AI agents manage discovery, conversion, and post-purchase journeys end-to-end • Dynamic pricing at scale across millions of SKUs, continuously optimizing for demand, margin, and competition • Autonomous supply chains that predict demand shifts, rebalance inventory, and adapt fulfillment in real time Appreciate the candid perspectives and energy from everyone in the room. We'd like to thank our partners Amazon Web Services (AWS) and Databricks for being part of the event. You can learn more via the link in our comments!

The March 2025 operational resilience deadline was never the finish line, it was the launchpad for building capabilities with strategic value. Insurers are now moving beyond regulatory compliance to build resilience that is embedded across the organisation, powered by better data, and aligned to long-term goals. Our latest white paper explores how leading firms are evolving their approach by strengthening scenario testing, integrating risk and resilience frameworks, enhancing the quality of self-assessments, and embedding resilience into day-to-day operations and decision-making. Resilience is no longer simply withstanding disruption; it is about creating competitive advantage through the way you prepare for and respond to it. Check out the whitepaper via the link in our comments to learn more.

Payment integrity was built on a broken promise: pay now, chase later. With $490B, or approximately 10-15% of the $4.9 trillion annual healthcare spending, lost annually to fraud, waste, abuse, and margins at ~0.8%, that model is collapsing. Our Industry Outlook Report with Healthcare Dive shows how AI - from machine learning to Agentic AI - is shifting payers from reactive recovery to proactive prevention. Read the full report at the link in the comments.

Cyber growth is easy. 𝘗𝘳𝘰𝘧𝘪𝘵𝘢𝘣𝘭𝘦 cyber growth is not. As loss volatility rises, underwriting teams need better tools to: · Evaluate risk faster · Quantify exposure more accurately · Scale cyber portfolios without sacrificing discipline AI is becoming the foundation for sustainable cyber profitability. See how insurers are improving efficiency and margins at the link in our comments.