Bilt

I think multifamily has been thinking about rewards the wrong way. That was one of the things that came through in this year's 20for20 Annual Survey, which noted how leadership attitudes are changing. This was also the first year we welcomed Bilt as a sponsor, and the viewpoint they contributed centers on an interesting idea: Multifamily has been thinking about rewards from the "ledger-outwards," i.e., what behaviors to we want to encourage and how much is it worth paying to incentivize them. We should instead put a resident-centric framing around rewards. That leads to a radically different set of opportunities, as Bilt's viewpoint explains. It's a fast-growing story and opportunity in our industry - download your free copy of the 2026 Annual Survey to read the article (URL is in the graphic). cc. Margette Hepfner, Melanie Wallner, Molly Riesenberger, Sean Walsh

Roomies is headed to the Webbys. 🏆 We're proud to share that our original series has been nominated for two awards at the 30th Annual The Webby Awards: in Best Writing and Series — making this Bilt's first-ever Webby nomination. Out of 13,000+ entries, Roomies was recognized as one of the best in both categories. For a show built around the realities of renting, finding community, and figuring out what home actually means, that recognition means a lot. Now it's up to you! The Webby People's Voice Award is decided by public vote, and voting is open through April 16. Cast your votes for Roomies here: 🎬 Best Writing: https://wbby.co/57580N  📺 Series: https://wbby.co/57531N Voting takes about 30 seconds — we promise! Thank you so much to the broader Bilt community for supporting us in this creative endeavor. And if you haven't already, watch Roomies here: IG: https://lnkd.in/e458ibKB TikTok: https://lnkd.in/eYGu3V6w

🧱 The Brick March 2026 edition is here. The Brick spotlights the housing leaders & latest shaping retention, resident experience, and NOI. In this edition: 📊 3 stats to know: including that 73% of residents are unsatisfied with their property's current technology tools 📣 Words from from Daniel Boulud, founder of The Dinex Group - Daniel Boulud, on the importance of personalization in hospitality 👷 On the Job: Diane Batayeh, CEO of Village Green, on leading with a people-first mindset If you’re building in housing, this one’s for you 👇 #TheBrick #Bilt #BiltAlliance #Multifamily #HousingInsights #ResidentExperience #PropTech #Hospitality

Your housing payment just unlocked 8,300+ hotels with Wyndham Hotels & Resorts. 🏨✈️ Wyndham Rewards is now a Bilt transfer partner — making it our 25th transfer partner overall and our sixth hotel partner. We're continuing to build what's already the industry's largest 1:1 transfer partner network through the membership for where you live. Starting today, Bilt Members can move their Bilt Points directly to Wyndham Rewards at a 1:1 ratio. Whether you're doing a quick road trip stopover or an all-inclusive escape — the points you've earned on housing payments and neighborhood spend can get you there. Where you live has always been the center of your life. Now it's getting you to more of it. Read more: https://lnkd.in/ebGwWSFg #Bilt #WyndhamRewards #TravelRewards #BiltPoints #Loyalty

Bilt has been named one of Fast Company's Most Innovative Companies of 2026 in the finance category. We started with a simple but powerful idea: you should get something back for your rent payments. That idea became a loyalty platform, then a payment infrastructure powering 70% of the top 100 residential property managers in the country, a program rewarding mortgage payments, and now, a membership for where you live. Fast Company recognized Bilt for "rewarding renters — and now homeowners, too — with neighborhood benefits." That framing says it all. This has never only been about points; it’s about how we’re continuing to build a membership centered around where you live: whether that's your apartment, your neighborhood, or your first home. A few milestones Fast Company highlighted:  🏠 6M+ members  📍 45,000+ neighborhood merchants  🤝 Exclusive payment-processing platform for 70% of the top 100 U.S. residential property managers None of this happened in a straight line. We've grown, iterated, and kept going. That's what innovation actually looks like. Read the full Fast Company feature here: https://lnkd.in/g4i_ydi7

The neighborhood restaurant is where hospitality has always lived: the table that feels like yours; the room that already knows you. We've introduced Bilt Hospitality for Restaurants: an orchestration platform that connects the tools restaurants already use into a single, seamless guest experience. It runs under the restaurant's brand and executes hospitality exactly as they've always imagined it. Reservations through a direct concierge line. Guest history already in motion when they arrive. Payment that disappears into the meal. And, an experience that doesn't end when they walk out the door. This was built alongside legendary operators who've spent their careers perfecting how a guest should feel. And for Bilt Members, it connects directly to your Neighborhood Concierge: your preferences, rewards, and experiences moving with you across every restaurant and block in your neighborhood. 🍽️ Watch below for what this means for our partners - many of the world's leaders in hospitality - and across the Bilt ecosystem. And, read more here: https://lnkd.in/eTf-YXBM

Five years ago, we made a contrarian bet: start with where people live, not what they buy. Amazon started with books. DoorDash started with restaurants. Uber and Lyft started with rides. Every great commerce platform of the last two decades built outward from the merchant. We started with the home, and that decision turned out to be the foundation that the next era of commerce has always needed. Today, Bilt is the membership that comes with your home: through your apartment building or your mortgage. We pioneered rewards on rent, built a hospitality layer for residential living, and connected residents to the neighborhoods and businesses around them. And now, we're bringing it all together with a Neighborhood Concierge that doesn't just suggest; it acts. Books the table. Calls the car. Closes the check. The numbers tell the story: → 1 in 4 U.S. rental buildings are in the Bilt network → Housing payment volume has grown 6x since 2023 → Neighborhood GMV through the Bilt platform is growing in every category → With Card 2.0, total monthly everyday (non-housing) spend is up 2.1x We also want to be honest: this past year was the most operationally complex in our history. Scaling simultaneously across mortgage systems, restaurant reservations, fitness platforms, pharmacy networks, ride-share APIs, and a full co-brand card transition meant our customer support didn't meet the standard our members deserve. We're fixing that — and holding ourselves accountable to earning our members’ trust every single day. Housing alone represents $2T+ in annual U.S. spend. Add the restaurants, gyms, pharmacies, and daily commerce clustered around where people live, and you see what we're really building: the largest untapped commerce market in consumer history. The concierge at a great hotel doesn't hand you a list of restaurants. It makes the reservation, tells the kitchen you're coming, and charges it to your room. We're building that for where you live. We're not done. Not even close. Read our annual CEO letter from Ankur Jain here: https://lnkd.in/eCySXcfh #Bilt #PropTech #Fintech #AI #NeighborhoodCommerce #AnnualCEOLetter #MembershipForWhereYouLive

Big news: Bilt has acquired Sion for $30M; our second acquisition in less than a year. 🌍 Travel is one of our members' favorite ways to use their Bilt Points, and the quality of that experience depends on the people behind it. That's why we're bringing Sion into the Bilt ecosystem. Sion is the commission management platform trusted by 8,000+ travel advisors, processing $7B+ in travel booking revenue. They've solved one of the travel industry's most persistent pain points — commission reconciliation — and done it better than anyone else. By acquiring Sion, we're extending Bilt's hospitality platform to even more travel advisors: giving them the tools to run their businesses more efficiently, serve clients more seamlessly, and connect with a rewards-engaged audience of Bilt Members ready to see the world. ✈️ Where you live is the center of your life; that's always been our belief. And a membership truly built around that means showing up everywhere life takes you: from your neighborhood to your next destination. Read more → https://lnkd.in/ewr38bEH

At RETCON today? Join our President of Housing, Margette Hepfner, for a main stage discussion today at 9:15am PST: “High-Stakes & Bold Moves: Strategies for the Next Era of Real Estate.” From AI to unified customer experiences, Margette will explore what it takes to shape the future of the industry alongside a powerhouse panel, featuring our partners Walt Smith (Avenue5 Residential) and David Schwartz (Waterton), along with Bill Shopoff (Shopoff Realty Investments) and Kendall Pretzer (Grace Hill).