TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

F&I Today with Paul Brown focuses on helping dealers strengthen their finance and insurance operations with better processes, structure, and customer experience. Each episode breaks down real-world strategies F&I teams can use right now to boost product penetration, protect profitability, and leave buyers with a better last impression in the box.

F&I Today with Paul Brown focuses on helping dealers strengthen their finance and insurance operations with better processes, structure, and customer experience. Each episode breaks down real-world strategies F&I teams can use right now to boost product penetration, protect profitability, and leave buyers with a better last impression in the box.


F&I Today

Driving profits when service contracts fall short

To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services,  Paul Brown. On the latest episode of F&I Today, Brown attributes this disparity to lower service contract penetration and missed opportunities with ancillary products. He offers strategies for F&I professionals, detailing how to shift the conversation when a service contract is declined by prioritizing ancillary products, developing stronger sales discussions, and...

How F&I experts can leverage data, technology to enhance customer experience

- March 26, 2026
From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today. Brown, Vice President of...

Coaching sales teams strengthens F&I results and customer trust

- March 19, 2026
F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...

Boost F&I profits with targeted ancillary strategies

- March 12, 2026
Maximizing F&I product sales can transform both dealership profits and long-term vehicle value. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, provides actionable strategies...

F&I menu strategies that drive customer trust and dealer profits

- March 5, 2026
Menus are a critical touchpoint in the F&I process. On today's episode of F&I Today, Ascent Dealer Services VP Paul Brown shares proven techniques for creating and presenting F&I menus...

How dealers can boost profitability by mastering objections

- February 26, 2026
Every dealership faces the same challenge: how to navigate the inevitable “no” in the F&I office. The key isn’t to argue, it’s to understand what the objection really means. On...

Boost VSC penetration and PVR with smarter pre-framing

- February 19, 2026
Increasing vehicle service contract (VSC) penetration and boosting profit per retail unit begin long before the menu presentation. On today's episode of F&I Today, Paul Brown, vice president of Ascent...

Why a robust factory warranty presentation drives dealer success

- February 12, 2026
When it comes to F&I, the factory warranty presentation often gets rushed or skipped entirely. However, on today’s episode of F&I Today, Paul Brown, VP of Ascent Dealer Services, explains...

Why empathy-driven F&I conversations matter more as car payments climb

- February 5, 2026
As car payments climb past $1,000 for a growing share of buyers and household budgets tighten under persistent inflation, dealerships must shift F&I conversations toward empathy, financial literacy, and predictable...

Earn permission to close through strategic F&I transitions

- January 8, 2026
Customers enter the dealership with preconceived fears about finance. However, finance managers can reshape this experience by guiding customers through a series of deliberate transitions. On today's episode of F&I...


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