TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.
CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.
CBT Now
Shep Hyken on how customer experience drives loyalty in 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts
Dealer and brand websites generated higher-quality leads than third-party sources in 2025, even as overall lead volumes declined and consumer engagement patterns continued to evolve, according to Shift Digital’s latest...
Stop getting stuck on price and start closing more cars — Sean Gardner | Joe Verde Group
Many salespeople lose control of the deal when customers ask for the "best price." On today's episode of CBT Now, Joe Verde Group Instructor and Sales Trainer Sean Gardner shares...
Close more deals by responding to leads in minutes, not hours — Kyle Disher | RevDojo
Fast, consistent follow-up can determine whether a dealership closes a sale or loses a customer. On today’s episode of CBT Now, Kyle Disher, founder and CEO of RevDojo, shares insights...
Scott Painter leads TrueCar turnaround with bold reorganization plan
TrueCar announced an organizational realignment this week, including a 30% workforce reduction. On today's episode of CBT Now, TrueCar CEO and Founder Scott Painter shares insight into the realignment and...
Sales coach Matt Easton breaks down daily goal-setting strategies for a successful 2026
Sales coach Matt Easton, founder of Easton University, says the reason many sales professionals fail to reach their goals isn’t a lack of motivation, but a lack of structure. During...
Erik Kibler on the economic trends shaping the 2026 auto market
The auto market is navigating a period of uncertainty, from rising vehicle prices to shifting buyer behavior and evolving EV trends. Dealers and consumers alike are trying to make sense...
CarGurus’ Kevin Roberts on how affordability is reshaping the auto market
Affordability is still a challenge, but it’s not affecting every buyer the same way. Data from CarGurus has shown a clear split, creating what’s been called a “K-shaped” market. To...
David Kain details strategies to increase customer trust and loyalty
Dealership success increasingly depends on combining strategic vehicle acquisition, transparent pricing, and effective customer engagement. On today's episode of CBT Now, David Kain, president of Kain Advisory and a longtime...
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