The Drum reposted this
I joined Alison Kay of Amazon Web Services (AWS) and Diane Young of The Drum at SXSW London last week to discuss AI's accelerating impact on marketing, advertising and professional services. We have reached a genuine inflection point. Technology is now capable of replacing many manual, legacy processes at enterprise scale. The widening gap in our industry is no longer between those who experiment and those who do not, but between organisations moving fast and those frozen by legacy structures. Adoption remains highly uneven, particularly among larger, traditional organisations, unless there are existential threats as in auto and financial services verticals. In an economic climate where uncertainty bites, many instinctively hesitate. However, the reality on the ground is that the old guard is being left behind by those restructuring their entire operating models around automation and orchestration. The opportunity lies not simply in deploying AI tools, but in fundamentally rethinking how businesses operate: combining strategic and creative talent with increasingly automated execution to deliver greater speed, efficiency and effectiveness. My thanks to Alison and Diane for a sharp discussion.