Duck Creek Services PEAK Matrix® Assessment 2026

Property and Casualty (P&C) insurers are intensifying their focus on modernizing core systems to improve underwriting performance, enhance claims outcomes, and enable faster product innovation. As cloud adoption accelerates, Duck Creek has emerged as a strategic platform, supported by its configuration-driven model and growing adoption of Duck Creek OnDemand. Insurers are increasingly prioritizing end-to-end transformation that extends beyond core replacement to include underwriting workbenches, claims automation, and analytics-driven decisioning.

This report examines how carriers are moving to continuous delivery and platform-centric operating models, and what that shift means for the provider market. We assess market trends, buyer expectations, and provider capabilities, with particular attention to automation and industrialized delivery, integration and data migration practices, Duck Creek OnDemand enablement, and AI-enabled operations that help carriers realize faster time-to-value and lower implementation risk.