Coverfoto van Plumery
Plumery

Plumery

Technologie, informatie en internet

Cloud-native Digital Banking Experience Platform for True Customer-centric Banking

Over ons

Our digital banking experience platform empowers financial institutions to roll out unique mobile and web applications. Our flexible, developer-friendly platform provides the ability to constantly enhance the customer experience, giving financial institutions the crucial ability to stay ahead of the digital curve and meet the evolving needs of tech-savvy customers. Our uniquely flexible approach enables fast and cost-effective transformation of digital banking channels, unmatched by internal development or vendor solutions with high total cost of ownership. Unlike traditional architectures, we not only provide ready-to-use digital banking journeys, but also equip firms with the tools they need to craft their own journeys and user interfaces, all without impacting core banking systems. Founded in 2016 as a private consultancy collaborating with leading global banking companies, Plumery became a registered brand in 2017 and evolved into an independent product company in 2022. Backed by renowned venture capital firms, Plumery now offers a modern, cloud-native digital banking experience platform. Headquartered in the Netherlands, Plumery operates with a diverse team that embodies a unique combination of seasoned expertise and vibrant innovation. This blend has been cultivated through years of experience at start-ups, scale-ups, and established financial institutions, and most notably at globally leading financial technology companies, where they were instrumental in creating disruptive digital banking solutions and platforms that now serve 300+ banks globally. Plumery’s mission is to empower financial institutions worldwide, regardless of size, to craft distinctive, contemporary, and customer-centric mobile and web experiences.

Website
https://www.plumery.com
Branche
Technologie, informatie en internet
Bedrijfsgrootte
11 - 50 medewerkers
Hoofdkantoor
Amsterdam
Type
Particuliere onderneming
Opgericht
2016
Specialismen
Digital Banking, Developer Experience, Customer Experience, Digital Engagement, Open Finance, Banking Platform, Retail Banking Solutions, Banking Software, Digital Account Opening en Account Origination

Locaties

Medewerkers van Plumery

Updates

  • A big thank you to The Financial Technology Report for recognising #Plumery among the Top Financial Technology Companies of 2025. Proud to have Ben Goldin represent us at the NYC Awards Night, and even prouder of the team behind the work that got us here. 💜 #Fintech #DigitalBanking #Awards

    Organisatiepagina weergeven voor The Financial Technology Report.

    9.143 volgers

    Several companies recognized among the Top Financial Technology Companies of 2025 joined us at this year’s NYC Awards Night, highlighting the continued innovation shaping the financial services landscape. Among them was Plumery, represented by Ben Goldin, Founder & CEO, a company focused on enabling financial institutions to modernize digital banking experiences. Plumery provides a digital banking experience platform that enables banks and financial institutions to design, build, and launch customer-facing applications more efficiently. The platform offers pre-built digital banking journeys and a composable architecture, allowing institutions to accelerate development while maintaining flexibility. Importantly, Plumery’s technology is designed to integrate with existing core banking systems, enabling modernization without requiring full system replacement. Ben brings more than 20 years of experience in financial services and product innovation, with a strong track record of building and scaling enterprise platforms. Prior to founding Plumery, he held executive roles at Mambu and Backbase, where he played a key role in driving growth and delivering scalable solutions. At Plumery, Ben leads innovation and operational execution, focused on helping financial institutions deliver modern, customer-centric digital experiences. It was a pleasure having Ben join us in New York and represent Plumery at this year’s event. The next Financial Technology Report and GrowthCap Forum event will take place this summer in Jackson Hole, WY. Learn more here: https://lnkd.in/gdm_zWgq Picture: Ben Goldin at NYC Awards Night

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  • Organisatiepagina weergeven voor Plumery.

    2.777 volgers

    The era of vendor dependency is over. For years, banks have been held hostage to someone else's roadmap. Waiting months for features their customers needed yesterday. Building product strategies around what their vendor would eventually get around to shipping. One European bank decided enough was enough. They took back control of their product vision, their pace, and their priorities. That shift is possible. And it starts with the right platform. If you're ready to stop waiting and start building on your own terms, let's talk.👇 https://lnkd.in/dVFm26rS #DigitalBanking #VendorLockIn #BankingTechnology #ProductStrategy #Fintech #BankingInnovation

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  • Your core goes down at 2am. Your customers can't log in. Transactions are failing. The support lines are flooded. And your digital banking platform? Gone with it. This isn't a hypothetical. It happens every quarter, somewhere, to someone who thought their stack was solid enough. The banks that stay online aren't the ones with the most resilient cores. They're the ones that built a layer that doesn't depend on them. If this scenario keeps you up at night, we should talk. 👇 https://lnkd.in/dVFm26rS #DigitalBanking #BankingTechnology #CoreBanking #Fintech #BankingInnovation #Resilience

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  • Organisatiepagina weergeven voor Plumery.

    2.777 volgers

    Most #fintech conversations are forgettable. The right ones redefine your strategy. We're heading to Fintech Meetup in Las Vegas (March 30 – April 1, Mandalay Bay), and Alexey Lapusta will be there representing #Plumery meeting the financial industry leaders who are serious about what comes next in digital banking. If you'll be there too, let's not leave it to chance. Reach out and we'll set up a proper meeting. 👇 #FintechMeetup #DigitalBanking #Event

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    #PuertoRico 🇵🇷 , nos quedamos con un pedacito de vosotros. Last week, San Juan was the room where it all happened. #Plumery joined Mambu and #T23Group for the Digital Finance Transformation Executive Evening, an exclusive gathering for the leaders driving the future of banking in Puerto Rico. The energy in that room was something else. The kind of night that reminds you why bringing the right people together actually matters. And a special shoutout to Alexey Lapusta for representing Plumery so brilliantly on the ground. Thank you to everyone who joined us. Swipe through to see how it looked. 👇 #Fintech #DigitalBanking #BankingTransformation

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  • Some #banks spend millions making themselves look incredible. But what does the experience actually feel like on the other side? The brand is polished. The campaign is targeted. The messaging is sharp. But the onboarding takes weeks. The journey is fragmented. The tech underneath cannot keep up. Marketing investment and technology investment are not always speaking to each other. And the customer is the one who finds out. This is precisely the problem we set out to solve at #Plumery. Cornel Dixon explains it very well in this carousel. Worth a read. 👇 #DigitalBanking #CustomerExperience #Onboarding #Fintech

    I've seen banks spend millions on marketing, only to lose the customer at the very first interaction because onboarding wasn't fit for purpose. When onboarding is fragmented across systems, teams, and vendors, it's slow to configure, hard to change, and expensive to maintain. If it takes months to configure a new journey, add a new segment, or meet a regulatory change, you’re not really set up to grow. That’s why we’ve built powerful digital onboarding capabilities at Plumery into a single platform: configurable workflows, streamlined document processing, advanced session management, and embedded compliance and security from day one. Swipe to see how it works 👉 And if you’d like to explore the full approach in more detail, you can learn more here: https://lnkd.in/eTupC7ar

  • Plumery heeft dit gerepost

    Half of Gen Z don't know their credit score. The instinct is to blame them, but the real problem is the scoring model. According to Zuto, almost half of 20–29-year-olds in the UK don’t even know their credit score, and more than half experience “credit score anxiety.” It’s tempting to frame this as a generational problem, but I don’t think it is. The reality is that the economic model Gen Z is entering looks very different from the one most credit systems were designed around: a world of stable, long-term employment, predictable income, long address histories, and traditional credit products that build repayment records over time. That’s what most scoring models still reward, but today’s reality (particularly for young people) looks very different. But the scoring model wasn't built for how Gen Z actually lives. Three structural mismatches stand out: 1. BNPL usage is high: If managed well, it can help build credit, but it can also damage scores quickly if repayments are missed. 2. Rent is often their largest monthly expense. And in most markets, paying it perfectly for five years counts for nothing on your credit file. 3. Many live at home longer: Meaning fewer bills in their own name to demonstrate repayment behaviour. In some markets, the issue is amplified by easy access to revolving credit. In others, like the Netherlands, credit scores are barely part of everyday financial life. So context matters. But if the way people earn, spend, and live evolves, credit models must evolve too. Otherwise, you end up misclassifying risk. There’s also a second issue: financial education. Many young adults are navigating complex credit products without ever being taught how they work, and banking apps are often more transactional than educational. Gen Z isn’t disengaged from credit. They’re just engaging with it differently. The question I keep coming back to: are we building credit models for the economy we have, or the one we used to have? Because right now, I'm not sure we know the answer.

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  • Plumery heeft dit gerepost

    When banks announce £11bn in SME lending, I’m more curious about the operating model than the headline. Recently, five major UK banks have committed £11bn to support SME growth, with government guarantees covering up to 80% of eligible loans. While I believe access to capital is important (particularly for smaller businesses aiming to invest, hire, or expand beyond their domestic markets), this move feels more like it’s addressing the symptom rather than the root cause. The real friction hasn’t simply been willingness to lend; it’s the underlying economics of serving SMEs efficiently at scale. Most incumbent banking models are still optimised for larger corporates: If it costs nearly the same to acquire and service a small SME as a much larger corporate, naturally, you’ll prioritise the bigger ticket. So the real questions are: •  How long does this support last? •  What changes once guarantees taper off? •  Will banks use this moment to modernise and lower their cost to serve? An £11bn package may increase lending volume. But unless the underlying operating model evolves, SME banking won’t fundamentally change. But what do you think? Will £11bn in lending meaningfully change SME growth in the UK in 2026?

  • #Banks are already charging you a subscription. They just don't call it that. Interchange, interest margins, overdraft fees. The line item is hidden, but the cost is real. A transparent subscription doesn't add a new charge. It just makes the existing one honest. Ben Goldin breaks down why transparency changes everything 👇 #DigitalBanking #Fintech #BankingInnovation #Plumery #CustomerExperience

    The real reason most banks don't offer transparent subscriptions? They'd have to justify the price. According to Datos Insights, subscription models will expand beyond neobanks and become more mainstream - particularly among younger demographics already accustomed to paying for premium digital services like: - Netflix - Spotify - iCloud - SaaS tools - Even car features Most traditional banks already operate on subscription economics, just indirectly through interchange, interest margins, overdraft fees, and foreign exchange spreads. Customers are already paying for these services, even if they do not see a clear line item. A transparent subscription flips that dynamic, replacing hidden cross-subsidisation with predictability. Predictability has value through clear pricing, fewer surprises, and potentially better rates. But subscription banking only works if two things are true: 1️⃣ The value is obvious and recurring. 2️⃣ The organisation can deliver it consistently. That second point is where many incumbents struggle. Large banks are often siloed internally, and a subscription model forces alignment around the overall customer experience. If someone is paying €10–€20 per month, expectations rise quickly. Service, support, and product quality have to match the fee. In practice, that means things like resolving a disputed transaction in hours, premium customers not sitting in the same generic support queue, and features actually working reliably across mobile, web, and customer service without handoffs between departments. If customers are paying visibly, the value has to be visible too. – Do you think subscription banking will become more mainstream? If so, where do you see banks adding the most value?

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  • Plumery heeft dit gerepost

    Payments innovation in 2026 will be slower than many expect. And that’s probably a good thing! Most banks and payment providers are already operating with more technical capability than they can safely govern. The constraint today isn’t access to faster rails, AI-driven fraud tooling, or alternative settlement mechanisms. It’s fragmentation. What’s changing now is where investment is going. Instead of chasing the next headline rail or consumer-facing feature, many institutions are turning inward — focusing on the harder work underneath: • Integrating fragmented payment and data stacks • Strengthening governance, security and resilience • Making existing capabilities work reliably at scale That’s why a lot of 2026 will look deceptively quiet from the outside. AI agents, stablecoins, biometrics, and A2A payments are maturing — but mostly through operationalisation, integration, and control rather than splashy launches. In payments especially, innovation is shifting from experimentation to enterprise-grade execution. This is a necessary correction. Payments has spent a decade optimising for speed and novelty. The next phase is about control, resilience, and economics. But what do you think? Are we finally past the “innovation for innovation’s sake” era in payments, or is another hype cycle just around the corner?

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