PC Technical Support — Elder Scrolls Online

Vpn preventing log in

afkpro — Sat, 14 Dec 2024 04:39:49 +0000

used to not have any issue playing under a vpn for years. now i can't. i think the server fixing broke something by mistake.

this is more of a heads up than i need support since i can log in with the vpn off but can't with it on like before. hope it is fine to write this here. if it helps, i was able to log in for the first time since the server issue with the vpn on at around the evening eastern time for about 30 minutes. then i had to afk briefly and got disconnected. i had error 301 and 103's upon trying to log back in. troubleshooting lead to the conclusion that i cannot log in with the vpn on but can with it off. hoping this won't be permanent.

ESO launcher re-downloads the entire game multiple times a year

Aliniel — Sat, 13 Dec 2025 15:46:11 +0000

I have a second PC at my parents' and ESO Launcher always re-downloads the entire game every time I launch it. I use OneDrive to sync AddOns but other than that there's nothing out of ordinary. Considering the internet speed is only 50 Mbps this is a huge issue for me.

Any suggestions are welcome. AI chatbots didn't help at all...

P.S.: Forum search is busted (AGAIN?!) so I cannot search for similar issues which I am sure are many already.

bug in a favor quest for Lady Arabelle ?

S_Northman — Sun, 09 Aug 2026 09:06:42 +0000

In one of the favor quest for Lady Arabelle, the task is to find what happened to scouts 'near the shoulshriven tower in Rivenspire', related to a story with Lord Rihard at-Tura and his brother (at least in the French version of the game, it is said 'Rivenspire').
Firstly, the shoulshriven tower is in Stormhaven, near the at-Tura Estate, not in Rivenspire. You can see a circle marking the location of the quest on the Stormhaven map, near the wayshrine.
Then, as soon as you leave Glenumbria and the favor quest panel to Stormhaven using a wayshrine (or going to anywhere else outside Glenumbria), the quest disappears from the list of active quests (J key), and the daily quest is reinitialized at the favor panel.
Nevertheless, if you go to the shoulshriven tower, you find the dead bodies of the scouts along the way to the tower, and in the tower, you find the body of the scout captain. Near him, there is a shining book, I suppose it is the book to read to discover what happened to the scouts and validate the quest. But you can't click the book with the E key. The book is shining light, but can't be clicked while the quest is no more active when you arrive there.

Is is blocking for progress in the success 'do all favors for lady Arabelle'.

I posted a bug report in game.

Game crash detected - game is running fine

Tayra_Evenstar — Tue, 02 Jul 2024 20:09:00 +0000

Since recently, after closing the game, the launcher shows a popup message stating the latest game launch failed. The game has been running with no issues, however. How do I get rid of this notification?

Error When Opening Tomes UI

Thrasher91604 — Mon, 01 Jun 2026 21:54:01 +0000

Was wondering if anyone else is getting this error and knows a solution. It totally breaks the UI and requires a /reloadui to fix. Am guessing it's an addon issue, but am not seeing an addon reference in the stack traceback. This happens every day. It's an annoyance, but not critical.

/EsoUI/Ingame/DirectPurchase/DirectPurchase_Manager.lua:42: Attempt to access a private function 'QuerySkuCatalog' from insecure code. The callstack became untrusted 19 stack frame(s) from the top.
stack traceback:
/EsoUI/Ingame/DirectPurchase/DirectPurchase_Manager.lua:42: in function 'DirectPurchase_Manager:RequestCatalog'
	 self = [table:1]{} 
/EsoUI/Ingame/TamrielTomes/TamrielTomesScreen_Shared.lua:763: in function 'ZO_TamrielTomesScreen_Shared:OnShowing'
	 self = [table:2]{currentTierIndex = 1, pendingPreviewType = 0, areKeybindsAdded = T, currentCurrencyAmount = 27542, currentRewardTrackId = 1, selectedTomeIndex = 1, selectedTomeId = 1, activePreviewType = 0, initialized = T} 
/EsoUI/Ingame/TamrielTomes/Keyboard/TamrielTomesScreen_Keyboard.lua:351: in function 'ZO_TamrielTomesScreen_Keyboard:OnShowing'
	 self = [table:2] 
/EsoUI/Libraries/Utility/BaseObject.lua:324: in function 'ZO_DeferredInitializingObject:OnStateChanged'
	 self = [table:2], _ = "hidden", newState = "showing" 
/EsoUI/Libraries/Utility/BaseObject.lua:304: in function 'callback'
/EsoUI/Libraries/Utility/ZO_CallbackObject.lua:132: in function 'ZO_CallbackObjectMixin:FireCallbacks'
	 self = [table:3]{name = "TamrielTomesSceneKeyboard", state = "showing", wasShownInGamepadPreferredMode = F, restoresHUDSceneToggleUIMode = F, restoresHUDSceneToggleGameMenu = F, wasRequestedToShowInGamepadPreferredMode = F, fireCallbackDepth = 1, disallowEvaluateTransitionCompleteCount = 1}, eventName = "StateChange", registry = [table:4]{}, callbackInfoIndex = 1, callbackInfo = [table:5]{4 = F}, callback = /EsoUI/Libraries/Utility/BaseObject.lua:304, deleted = F 
/EsoUI/Libraries/ZO_Scene/ZO_Scene.lua:151: in function 'ZO_Scene:SetState'
	 self = [table:3], newState = "showing", oldState = "hidden", name = "TamrielTomesSceneKeyboard" 
/EsoUI/Libraries/ZO_Scene/ZO_SceneManager_Base.lua:213: in function 'ZO_SceneManager_Base:ShowScene'
	 self = [table:6]{exitUIModeOnChatFocusLost = F, hudUISceneHidesAutomatically = T, hudUISceneName = "hudui", numTopLevelShown = 0, fireCallbackDepth = 0, initialized = F, numRemoteTopLevelShown = 0, hudSceneName = "hud", isLoadingScreenShown = F, remoteSceneSequenceNumber = 441}, scene = [table:3], sequenceNumber = 441 
/EsoUI/Libraries/ZO_Scene/ZO_SceneManager_Leader.lua:309: in function 'ZO_SceneManager_Leader:ShowScene'
	 self = [table:6], scene = [table:3] 
/EsoUI/Libraries/ZO_Scene/ZO_SceneManager_Leader.lua:392: in function 'ZO_SceneManager_Leader:OnSceneStateHidden'
	 self = [table:6], scene = [table:7]{name = "mailInbox", state = "hidden", wasShownInGamepadPreferredMode = F, restoresHUDSceneToggleUIMode = F, restoresHUDSceneToggleGameMenu = F, wasRequestedToShowInGamepadPreferredMode = F, fireCallbackDepth = 0, disallowEvaluateTransitionCompleteCount = 1}, lastSceneGroup = [table:8]{state = "hidden", fireCallbackDepth = 0, activeScene = 1}, nextSceneGroup = [table:9]{state = "showing", fireCallbackDepth = 0, activeScene = 1}, currentNextScene = [table:3] 
/EsoUI/Libraries/ZO_Scene/ZO_SceneManager_Base.lua:287: in function 'ZO_SceneManager_Base:OnSceneStateChange'
	 self = [table:6], scene = [table:7], oldState = "hiding", newState = "hidden" 
/EsoUI/Libraries/ZO_Scene/ZO_SceneManager_Leader.lua:339: in function 'ZO_SceneManager_Leader:OnSceneStateChange'
	 self = [table:6], scene = [table:7], oldState = "hiding", newState = "hidden" 
/EsoUI/Ingame/Scenes/IngameSceneManager.lua:409: in function 'ZO_IngameSceneManager:OnSceneStateChange'
	 self = [table:6], scene = [table:7], oldState = "hiding", newState = "hidden" 
/EsoUI/Libraries/ZO_Scene/ZO_Scene.lua:152: in function 'ZO_Scene:SetState'
	 self = [table:7], newState = "hidden", oldState = "hiding", name = "mailInbox" 
/EsoUI/Libraries/ZO_Scene/ZO_Scene.lua:284: in function 'ZO_Scene:OnTransitionComplete'
	 self = [table:7], nextState = "hidden" 
/EsoUI/Libraries/ZO_Scene/ZO_Scene.lua:279: in function 'ZO_Scene:DetermineIfTransitionIsComplete'
	 self = [table:7], nextState = "hidden" 
/EsoUI/Libraries/ZO_Scene/ZO_Scene.lua:201: in function 'ZO_Scene:OnSceneFragmentStateChange'
	 self = [table:7], fragment = [table:10]{animationTemplate = "FadeSceneAnimation", allowShowHideTimeUpdates = F, state = "hidden", duration = 200}, oldState = "hiding", newState = "hidden" 
/EsoUI/Libraries/ZO_Scene/ZO_SceneFragment.lua:147: in function 'ZO_SceneFragment:SetState'
	 self = [table:10], newState = "hidden", oldState = "hiding", currentScene = [table:7] 
/EsoUI/Libraries/ZO_Scene/ZO_SceneFragment.lua:157: in function 'ZO_SceneFragment:OnHidden'
	 self = [table:10] 
/EsoUI/Libraries/ZO_Scene/ZO_SceneFragmentTemplates.lua:75: in function '(anonymous)'
	 _ = ud, completedPlaying = T

Game is increasingly unplayable (freezes) since the 14th of July

exiars10 — Wed, 05 Aug 2026 09:11:58 +0000

Update 2
This is what happens when game freeze, and after some time (from few seconds to over 1 min), everything super fast forward in few sec.
Game - eso64.exe communicates with mega server non stop, in my case PC EU. From what I see on average it sends ~100 Kbps, then sends ~0,3-0,5 kbps, nothing (freeze effect in game) and suddenly peak up to 0,8-7,4 Mbps.

How it looks in Resource Monitor (resmon.exe):

You can clearly see how data "dries", and after some times, then big peak because eso64.exe suddenly receives a lot of data from mega server which in game happens as ~2 sec fast forward. When I see peak, game signals action happened so I can Alt-Tab back.

WHY eso64.exe "randomly" stops communicating with mega server?! I have no clue, and trials are hit consistently the most.
Solution? Only ZOS can solve, it's not on my end nor of other ESO users.
The only personal "solution" is to stop playing trials.

Update 1
Reddit thread similar issues to mine:
https://www.reddit.com/r/elderscrollsonline/comments/1vqo4nw/anyone_elses_game_dropping_connection_more_than/

Original post
I have the very bad flash backs from the Summerset release in 2018 when Warden was unplayable in Cyrodiil which caused me to leave game until last year (except for daily log ins).
If anybody has any idea or suggestion, please post.

Nothing changed on my setup hardware or software wise.
Ryzen 7 5700X3D + 32GB DDR4 + GeForce RTX 5060 + WD Blue SN580 2TB on 1080p 120 Hz capped display.
I stress test in OCCT and 3DMark for hours, play other games without problems...
Heck, this PC is my business machine primarly, and it has to work flawlessly because of livelihood.

Something changed 3 weeks ago on the 14th of July. In the first week I was getting freezes for a few seconds in trials when I play with Warden. It doesn't matter if it's normal or veteran, or PUG or via discord using VC. However, as I'm a tank main especially on Warden it causes big problems. It ramped up second week with regular 10+ sec freezes which caused wipes, and I got blamed even after posting screenshots because it only happens to me.
I disabled add-ons, it changed nothing. In several trials like LC, I get full minute of freeze! Sometimes I get notorious 999+ to show up. But since last week, 999+ doesn't even show up, just freeze.
It's really ironic that since U50 my ping actually went down to 60+ ms which never happened in the past (80+ was normal).
I basically stopped playing trials on Warden and have strained relations in several guilds/servers because of issues...

But there is more. Other instanced content (dungeons, arenas, IA) and overland are fine.
However, since two weeks ago, my other 3 characters - NB, Sorcerer, and DK, also started to get few seconds freeze in trials only, so far.
This increased last week to 5+ sec, and LC is the most notorious example where 10+ sec is the new normal. I could write a novel how that trial is super bad.

But, there are even more bad news on Warden. I always at least once per week farm IA on my Frost Warden. Last evening, IA became another source of freezes which you can see on screenshot how Blue Betty was super long streched, or how I managed to run past mob, show behind them, and they completely "ignored" me. It was pure luck and bracing I managed to get so deep as I had best Visions ever. I had luck to kill Arc bosses because they had "million" DPS Chill applied on them before freeze. Ping was record low, barely above 50 ms which makes no sense to me.

Run finished on screenshots. I had two threads. Marauder spawned and I got 1 min freeze. When game super fast forwarded I was dead. All right, last try, game froze after 3rd wave spawned for a 2 whole minutes which is the new record! Of course when game fast forwarded, I was dead.
Furthermore, now I'm getting even freezes in overland on Warden when I try to interact with NPCs, like I have to wait 1+ min to talk with NPC Vendor to sell items .

Performance-Driven DoS: Addressing Legacy Packet Bottlenecks in Large Keep Sieges

huntguy616 — Wed, 19 Aug 2026 02:51:25 +0000

So I know this maybe a hot topic for some of the other players but it's something I've been noticing since I started playing ESO in 2017 just before the Morrowind chapter came out as well as share my point of view and ideas of how to fix it coming from someone who's also in the process of studying to take the gold standard in vendor, neutral IT certifications being the A+ anyway I want to address a critical infrastructure and client stability issue regarding large-scale Cyrodiil engagements (50+ players/large zergs attacking a single keep node). This is not a discussion about faction balance or gameplay mechanics; this is a data-driven look at how legacy network-packet scheduling and multi-threaded rendering bottlenecks are effectively creating a functional, performance-driven Denial of Service (DoS) for defending players.

"The Core Technical Issue:"When a singular group stacks 50+ players into a localized keep choke point, the volume of simultaneous data packets—including position vectors, particle effects, multi-element status effect calculations, and combat logs—exceeds the processing efficiency of the legacy engine's network thread coordinator.Even on modern, optimized hardware architectures running specialized features like Smart Access Memory (SAM) and Extreme Memory Profile (XMP) DDR4 configurations, the client encounters a fundamental thread dead-lock. The severe packet deluge forces a 10+ second frame freeze, immediately followed by an unhandled exception crash to desktop (CTD).

The Structural Solution for Developers:"Because these massive blobs physically deny defenders the technical capacity to interact with the game engine, performance is being actively weaponized as an unfair deployment tactic. To fix this network bottleneck, ZeniMax needs to evaluate hard structural caps on instance-based player synchronization.Limiting the maximum number of active group entities allowed to register data packets simultaneously within a specific keep zone boundary would instantly distribute the thread load. It balances the server-side calculations, preserves client thread scheduling, and ensures that defensive positioning is decided by actual tactical skill rather than engine failure loops."

Launcher Issues? Click here for zip files!

ZOS_GinaBruno — Thu, 17 Jul 2025 14:15:56 +0000

Hi everyone,

Some of you have been running into an issue recently where the Launcher is closing or crashing when trying to load, particularly if you are using an older version of Windows. We've created a custom launcher build that should help anyone affected. After extraction, the Launcher should be copied to overwrite the installed Launcher folder.

Launcher for older Windows OS versions (Win7, Win8, etc): https://elderscrolls-a.akamaihd.net/products/CNL_Launcher/Launcher_6.2.44.w7.250723.zip
All other Windows OS: https://elderscrolls-a.akamaihd.net/products/CNL_Launcher/Launcher_6.2.44.m250723.zip

The only difference between these two launchers is the launcher self-update is completely disabled in the win7 version, so it will never update to a recent version. This could be useful for those on older Windows versions and for those who had DLL issues.

The other version (m250723) uses a different self-update folder in your TEMP directory. This launcher will not update itself until a new launcher version is released, or the Bethesda.net_Launcher.json file is deleted.

Please let us know if this resolves your issue or if you run into any other problems. Thanks!

Character Sounds Echoing/Tinny

The_Oakster — Thu, 13 Aug 2026 11:01:33 +0000

My character sounds - whistle for mount, grunts, and shouts etc all sound echo-y. No other in game sound has it - no in game effects, NPC's, music, menus etc -it is just my character. I have ran the repair option on the launcher and nothing has changed. The Device Manager says that I have all the latest drivers and the issue is across all sound options - through my monitor, desk speakers or headphones. Any ideas or suggestions on what I can do?

Graphics suddenly got blurry/hazy

HairyFairy — Wed, 12 Aug 2026 10:59:53 +0000

I went into a fight in Cyrodiil and suddenly my screen went black, i think this was on my end. Then, the graphics went blurry, my character is a constant blur and i tried relogging, changing graphics back to default, then to high and everything is hazy now.

Client starting up on random monitors since yesterday

g0thiCiCecReaM — Wed, 12 Aug 2026 10:37:34 +0000

Since the mini update yesterday, the game client will pick random monitors to start on. After my third try of setting the correct monitor and restarting the client it finally stuck. XFX Merc 310 Radeon 7900 XT. I have 7 displays, the main 3 are on the 7900, the other 4 are on USB GPUs, which for some reason the client randomly picks one of those to start on. I have a feeling it will happen again next time I boot my computer and start the client.

Problems since Update 49; unplayable since Update 50.

IronManiden — Sun, 12 Jul 2026 04:45:23 +0000

I've been getting constant freezes since the update 50. The game also crashes frequently without an error message. I tried the repair function, but it didn't help. Turning the graphics settings all the way down didn't work either; the image freezes every few seconds. Does anyone have the same problems?

I’ve uninstalled the game and all add-ons, deleted the folder in "Documents," and reinstalled everything from scratch. All drivers—including Windows—are fully up to date. I’m experiencing the same issues on two different PCs: my own and my girlfriend's. There is stuttering, followed by sudden game crashes. The client then prompts me to repair the game—something I’ve done at least 20 times already. The problems escalated after Update 49, and since Update 50, the game has become unplayable on PC; completing quests, dungeons, and raids is now impossible. I even updated my motherboard BIOS, but that didn't help either. It’s the same story every time: freezes and crashes. I haven't found any solutions on the ESO forums or here, despite trying every conceivable troubleshooting step. Does anyone know if Zenimax is aware of the issue, and when a fix—whether via update or hotfix—might be coming? I thought the last server maintenance or update would resolve it, but that wasn't the case. I simply can't play ESO like this—and that applies to both PCs. I’ve been playing since 2015, but it has never been this bad; essentially, it has become unplayable.

I’ve heard from several people in the guild about similar issues—stuttering, screen freezing, and the problem with the bosses. It would be nice to know the cause or whether Zenimax is working on these issues, but I haven't found anything on the official forum indicating that they are.

I’ve just deleted Minion, TTC, and all folders—basically everything related to ESO—from both PCs. Upon logging in for the first time without TTC or Minion (just ESO), it crashed to the Windows desktop right at the loading screen. Now the game client is displaying a message stating that the ESO file might be corrupt, so I’m running a repair and will try again.

I’ve now had the ESO client run a repair. As I mentioned, I tried logging in a second time—without TTC or Minion—but the game crashed when the Battle Pass screen appeared. Perhaps someone else has faced similar issues and found a solution? I’m afraid I’ve run out of options.

The problem was so severe in the Night Market area that the game became unplayable; I could barely get through the intro and join a faction before it stopped working.

Afterward, I formatted the hard drive, reinstalled Windows 11 (including ESO), and installed all the latest drivers—chipset, graphics card, etc.—without restoring anything from the Windows cloud. The crashing actually got worse after that. At first, I thought the PCs weren't handling the heat well, so I took both apart, cleaned them, and put them back together. I ran various tests to rule out hardware failure. All other games run perfectly. Even when I stream and record video while playing, there are no issues. Only ESO became unplayable. Lowering the graphics settings to the minimum didn't help either. I even swapped graphics cards—trying a GTX 1080 Ti, a GTX 970, and an R9 290—but they all had the same problem. One PC has an Intel Core i7-4790, 32GB RAM, and a GTX 970 (running Windows 10); the other has an Intel Core i5-9400F, 16GB RAM, and an Asus GeForce GTX 1080 Ti 8GB, SSD drive. Have ESO's system requirements increased? Or what exactly is causing the issues? ESO ran perfectly before Update 49. It’s particularly frustrating because we both have ESO Plus subscriptions but can no longer play the game. I’m at a loss. Our ESO Plus memberships expire in August, but if we can't play, there's no point in renewing two subscriptions. Is this a known issue, or what is the cause?

Error 301

jhnartb14_ESO — Sun, 09 Aug 2026 18:04:04 +0000

I can log into the EU server just fine, but when I go to log into NA, I get an Error 301. I have done all the usual things, reset modem, router, PC, and restarted the client multiple times as well as Steam. Any ideas?

missing icons on the forums.

Primordialaeon — Wed, 03 Jun 2026 14:08:18 +0000

I was gonna post a ticket but there was nothing I could select that was a option to label the ticket as a forum issue.

anyway the problem im having is next to my account name up top is missing all the icons there. not exactly missing they are completely invisible to me. the icons are like my inbox and such are invisible and I cant see them.

Account Locked

BeckieMA — Fri, 24 Jul 2026 18:45:54 +0000

Someone tried to access my account so was locked. Support acknowledged this and said new email and account name needed. I assume in queue but not had any messages since 9th July and cannot check ticket status or even if the suggested username is free, etc. Ticket number 260707-001421

DISCONECTED EVERY 5 MINUTES - BRAZIL

CuriSacer — Thu, 06 Aug 2026 02:13:14 +0000

After the latest update, I’ve been experiencing constant disconnects and 999+ ping spikes every ~5 minutes. This issue did not exist before the update and started immediately after it went live.

Everything else on my connection is working normally, and none of my friends are experiencing the same problem. This strongly suggests a routing issue, possibly affecting the Brazilian region specifically.

Please investigate server routing or regional network changes introduced in the update. The game is currently unplayable in this state.

Crash now Queue and then 103 Error

ElderSmitter — Wed, 05 Aug 2026 14:04:03 +0000

Anyone else Crash? Internet is fine no issues.

Booted can not log back in

Orbyious — Mon, 03 Aug 2026 21:42:27 +0000

Keep getting error code 307 Booted from server I have waited 5 minutes before attempting to log back in same error

Account locked

Dharmon — Tue, 21 Jul 2026 16:59:55 +0000

While working on BanditUi settings inside foyer in IA, game froze and I exited game via kill task on eso.
Tried to log back in and was met with a message im suspended for code of conduct violation.
Would like someone in customer service to that sorted asap.
Ticket reference 260721-001502

Can eso support contact me, support doesn’t work

Wilkesy91 — Sun, 05 Jul 2026 21:21:18 +0000

I want to raise a ticket for a refund, the support channel doesn’t work and it states to start a forum post requesting a ticket

Lags PC EU 25.06.2026

cookerski — Thu, 25 Jun 2026 15:12:12 +0000

Do we have a network problem? Yesterday worked fine for me, but I've been watching Twitch streamer that experianced lags and disconnects. Today I'm having ping 999+ for like 30 seconds or longer periods.

North American PC connectivity issues

Warhawke_80 — Wed, 15 Jul 2026 18:10:56 +0000

Anyone else on NA having connection issues? I haven't seen any posts about downtime.....

Stuck in Endless Captcha Loop / Cannot Request Crown Gifting Support

Sea_Wolf — Mon, 13 Jul 2026 13:49:45 +0000

Hi @ZOS_Kevin (or any available Customer Support Moderator),

I am writing on behalf of my housemate, (ESO UserID: denethor555).

He is completely trapped in a severe website lockout loop. After answering a captcha wrong and a password change, the website is permanently locked on an endless loop of unreadable Captchas. Even when completed successfully, it just triggers another Captcha and refuses to let him log into the portal. We have tried clearing cache, using mobile data, and incognito windows, but the website is completely broken for him.

Because of this website bug, he cannot log in to submit a ticket. He is a veteran Steam player from 2019 and desperately needs a support agent to reach out to his email to:

Clear his website login block.

Manually review his account to enable Crown Store Gifting, as Steam users were not automatically enrolled.

Could a moderator please escalate this internally and have an agent create a support ticket for him manually via his account email? Thank you so much."

Thieves Trove Challenge Not Working

Qwarx — Fri, 10 Jul 2026 04:54:58 +0000

As one of my weekly Tomes challenges I have "Loot 1 Thieves Trove" with the option to claim it 5 times. I have raided at least 7 troves and have yet to get a single credit. I even took the time to actually pick one rather than force it and it still didn't credit.

ESO Closing without warning

c363b — Wed, 08 Jul 2026 01:01:41 +0000

My character loads normally. I play a few minutes and ESO closes with no warning or error message.

Your account has been permanently deactivated

Archer_V — Thu, 18 Jun 2026 13:43:36 +0000

On June 16th, I was able to log into the game without any problems. Yesterday, when I tried to log in, I saw a message saying my account was blocked. I also can't access my account settings on the website. I haven't received any notifications or warnings. My inbox is empty. Yesterday, I sent a support request, registered under number 260617-000134. I haven't received any response. I understand that questions are processed automatically, so I decided to write here because it's really important to me. I've been playing since December 2016, almost 10 years almost daily. During this time, I've had no problems with other players or the administrators. I just play the game, complete daily quests, go to trials, and rarely post in chat. I stopped PvP a long time ago. I reached a high enough level, accumulated enough resources, bought all the DLC, and now, without any explanation, I've been blocked. I ask you to explain what's going on because it really scared me. I spent so many years on my favorite game and I don't want to lose everything for no apparent reason.

EU server down, error code 201 for everyone

Freezbeez — Sun, 05 Jul 2026 21:10:50 +0000

Hello, I can no longer log in to the EU server with any account.
Other members of my guilds are having the same problem.

I can log in to the US server without any trouble, but not to the EU server.

Here is the error code I received.

ERREUR

Erreur 201 (7:4:256:429)
Échec de connexion. Veuillez réessayer. Si le
problème persistait, merci de contacter le service
d'assistance : https://
aide.elderscrollsonline.com/.

PC EU Login not Working

Ketryellowynne — Sun, 05 Jul 2026 21:20:14 +0000

Got home and went to log on for first time today and I got an error message "An unexpected error has occurred" when trying to log into PC-EU. I tried swapping over to NA to see if that would make a difference, and NA works perfectly fine, but when I swap back to EU this happens again. I'm a bit perplexed, since it *looks* like when you get booted from the server and then get soft locked out and have to wait for servers to refresh, but a) I hadn't been on at all before it happened, and b) it doesn't seem to be refreshing even if I wait.

System Requirements

madman65 — Tue, 30 Jun 2026 23:31:58 +0000

Explain to me if my PC is far better than the recommended requirements then why does the game run very bad at times?
My PC
W10
I7-9900X
32gb of RAM
RTX 2060TI 12gb
SSD hard drives

Game recommended requirements
Operating System
Windows 10 64-bit
Processor
Intel® Core™ i5 2300 or AMD FX4350
Memory
8GB System RAM
Storage
105GB free HDD space
Video Card
Direct X 11.0 compliant video card with 4GB of RAM (NVIDIA® GeForce® GTX 970 or AMD Radeon™ RX 570) or higher
Sound
DirectX compatible sound card
Internet
Internet Broadband Connection

Cannot purchase Season Zero tome

DemiDemon — Wed, 01 Jul 2026 23:02:06 +0000

I have entered two different payment methods and they both have not registered. It keeps saying that I need to visit the website and add in a saved payment method. I have tried paypal and a card so far, neither let me purchase the tome.

I am not using the Xbox app to play ESO nor am I using Steam. I have been using the ESO client.