Before ChatGPT ever launched, someone had to figure out how to take it to market. That was Zack Kass. As the Former Head of Go-To-Market at OpenAI, he built the sales, partnerships, and customer success teams that turned frontier research into products businesses could actually use. Today he advises Fortune 1000 companies and governments on what AI really means for how they operate. On September 10, he's joining us live for a straight-talk conversation: Zack Kass on a Case for Hope in the Age of AI. No hype, no doom — just what's true. 📅 Sept 10 | ⏰ 11:00am MT | 💻 Free & virtual | Live Q&A Attend live and you're entered to win copies of Zack's book The Next RenAIssance — plus one lucky attendee takes home the "Fired Up" prize pack: Traeger, YETI & ButcherBox. Save your seat: https://lnkd.in/gfbWqmHF #AI #AgeOfHope #SmallBusiness #Podium #FutureOfWork
Podium
Software Development
Lehi, Utah 119,729 followers
Podium is the AI Operating System with integrated AI employees that grow revenue without adding headcount.
About us
A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy customers, but only a handful of angry ones were leaving reviews. So we built a product that made getting more reviews as easy as sending a text. Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. We’ve since built a multi-product platform that’s modernizing the way local business gets done. We are here to provide local businesses with everything they need to win. Get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one easy-to-use platform. #Podium #PodiumLove #LocalBusiness #TheFutureIsLocal
- Website
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https://www.podium.com
External link for Podium
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Lehi, Utah
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, Local Business, Collect Payments, Text Marketing, and SMS Marketing
Locations
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Primary
Get directions
1650 W Digital Dr
Lehi, Utah 84043, US
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Get directions
Level 3, 376390 Collins St
Melbourne, VIC 3000, AU
Employees at Podium
Updates
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Switching software has a reputation for being painful — months of setup, a migration that breaks something, a team that never actually adopts the new system. Here's what one HVAC business said about making the switch to Podium: "Everything about onboarding was really fluid. It was quick, everyone knew what they were doing, our meetings were straight to the point, and we were up and running by the timeline they gave us." — Danielle Stewardson, Warner Super Service Tomorrow, we're walking through what onboarding onto Podium's AI Operating System actually looks like — data moved before Day 3, and most accounts fully live in 14 days. Join us for session 3 of our free webinar series for home services owners: Wed, Aug 26 @ 11am MDT. 20 mins. Take-home guide provided. $500 in giveaways. Register now: https://lnkd.in/gk5iHSPk See the full lineup of 20-minute sessions here: https://lnkd.in/edMSMcT5
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Revenue leaks and dips aren't hard questions. The answer is already in your data. It just takes a person days/weeks to find, and let's be honest, no one running a dealership has time for that. That's the real use case for AI in a dealership. An agent connected to your data, making it transparent and actionable. Hear more about operator from John Keohane, VP of Operations and Partner at Temecula Valley Buick GMC, joined Sam D'Arc and our own Liam Golightley on the Car Dealership Guy Podcast 👇 https://lnkd.in/gs6xFySQ
His customer pay repair orders kept sliding for three months and his fixed ops director couldn't explain it. John Keohane asked his AI agent. Six seconds later: a large fleet account had quietly switched to mobile service. Today Sam D'Arc is joined by John Keohane, VP of Operations and Partner at Temecula Valley Buick GMC, and Liam Golightley, SVP of Customer Success at Podium, to talk about the operator agent running behind the scenes at a single point store, and why it's become an equalizer against much bigger groups. What stood out: 1. John named his agent Emily and texts with her all day. She sends a morning digest of yesterday's business, flags deals that need a nudge, and when five diesel Yukons hit his PDI lot, she surfaced everyone who'd asked about that trim in the last 60 days. 2. Telematics was the first fix. His old workflow was a homemade scraper feeding 45 to 60 messages a day to the BDC, all reading like cold calls. Now the outreach pulls service records, milestones, and recalls into one personalized conversation. 3. Emily killed bulk SMS. Every Wednesday John runs a revival campaign: dedupe the last 45 days of opportunities against sales, check excess supply by trim, and re-approach stale leads with a fresh incentive. She even asks whether to exclude customers mid-conversation. 4. The sales team gets five minutes to beat Emily to a compelling first response, judged against four non-negotiables: warm greeting, vehicle info with video, a VDP link, and an incentive. Now his salespeople use AI to outrun his AI. He's fine losing that race. 5. The scoreboard: customer pay ROs are up 12 to 13% this year, driven by the service marketing John admits was his blind spot. His advice for skeptical dealers is to pick one sore point in your day and feed it to the agent. The full episode is live. Stream it now — Youtube: https://lnkd.in/g4jkCudC Apple Podcasts: https://lnkd.in/ggsXybnw Spotify: https://lnkd.in/gAnwuh8e
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At Podium, we don’t just build powerful AI for our customers, we put it in the hands of our own teams. AI is changing how our sales org works. Reps move faster, automate the busywork, and turn conversations into action. Leaders get sharper insights and coach with more impact. At the center of it is Romwell, our in-house AI assistant built to give every AE an edge. Romwell takes on the heavy lifting, learns how each rep works, and helps them automate tasks, test new workflows, and build their own AI-powered way of selling. Less admin. More selling. A smarter way to work. Want to see what it’s like to sell with AI on your side? We’re hiring for multiple in-person sales roles at our HQ in Lehi, Utah! Apply now: Account Executives: https://lnkd.in/dXdpDgMZ SDRs: https://lnkd.in/g3AXZ9VB #Podium #AccountExecutives #SaaSSales #SalesCareers #AI #WeAreHiring
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The strongest sales organizations don't just create top performers; they develop future leaders. McKay's journey is a reflection of what's possible when performance meets opportunity. Starting as an SDR, he progressed through the Account Executive ladder and today leads a high-performing sales team. His career reflects the ingredients that drive success at Podium: consistency, a commitment to continuous learning, and a genuine focus on creating value for customers. At Podium, growth is fueled by the people around you. Leaders invest in your development, teammates challenge and uplift you, and every day brings opportunities to improve. Combined with a product that's constantly evolving and creating new possibilities, it's an environment where ambition thrives. If you're looking to build a long-term career in sales and grow with a team that's always raising the bar, we'd love to hear from you. Apply now: Account Executives: https://lnkd.in/dXdpDgMZ SDRs: https://lnkd.in/g3AXZ9VB #Podium #AccountExecutives #SaaSSales #SalesCareers #AI #WeAreHiring
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You know Larry. He answers calls, books jobs, and keeps the calendar moving. What some home services owners don't realize: Larry's the front door to a full operating system — dispatch, price book, invoicing, payments, all built to work together instead of stitched together. Tomorrow, we're walking through what "one system" actually means in practice, and why it matters most right before slow season hits. Join us for the first session of our free webinar series for home services owners: Wed, Aug 12 @ 11am MDT. 20 mins. Take-home guide provided. $500 in giveaways. Register now: https://lnkd.in/eJ_wgcZv See the full lineup of 20-minute sessions here: https://lnkd.in/edMSMcT5
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Every fall, the same thing happens to home services businesses. The calendar that was packed in July starts thinning out, and by October you're wondering where the leads went. This year, get ahead of it. Turn your slowest season into your best — one piece at a time. Starting this Wednesday, Podium is running six free, 20-minute Wednesday sessions built around one idea: shoulder season is when the businesses running one AI Operating System pull ahead of the ones still juggling five separate tools. Six Wednesdays. 11am MDT. Take-home guides each session. $500 in LEGO giveaways up for grabs! The first session is this week. Register now: https://lnkd.in/eJ_wgcZv See the full lineup of 20-minute sessions here: https://lnkd.in/edMSMcT5 Turn your September slowdown into a September Showdown. See you there.
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What happens when someone asks ChatGPT: "What's the best dealership near me?" Why does AI recommend some dealerships — and not others? Join us for a live conversation with Matt Copley at HRIZN to learn how AI search works and what your dealership can do to become more visible. --> Save your seat: https://lnkd.in/efWf6P6J
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Learn about "Operational AI in Aesthetic Practices" from Podium's Shannon Blake on Business of Aesthetics, Aug 11 — save your spot here: https://lnkd.in/emvJjzqa
☀️ THE MOST ANTICIPATED EXPERT PANEL OF THE SUMMER IS HERE. #AI is moving faster than ever, and aesthetic practices are being forced to make some big decisions. What should you hand over to technology? And what must always stay human? On August 11, three leading voices will bring three very different perspectives to one of the most important conversations happening in aesthetics right now. 🎤 Shannon Blake of Podium 🎤 Audrey Campbell, MPH, BS of The Audrey Aesthetic 🎤 Benjamin S. S. of AI Med Consult LLC Secure your spot on: https://lnkd.in/g3fZ5ppM #MedSpa #AestheticPractice #ExpertPanel #AIinHealthcare #AestheticMedicine #PracticeManagement
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Missed Tyler Gillum live? Watch the Fans First fireside replay! If you couldn't make it live for Fans First: Winning Customers with the Savannah Bananas' Tyler Gillum, the full replay is ready to watch. Tyler broke down exactly how "Fans First" turned baseball into a movement — and how the same mindset builds loyal customers for any business: - How the Bananas built a fans-first culture that turned baseball into a movement - What "Bet On Yourself" actually looks like in practice - Why relationships — not tactics — are what create loyal customers Watch the replay → https://lnkd.in/gib7TGST #FansFirst #CustomerExperience #Podium #SavannahBananas #BetOnYourself
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