I really enjoyed playing this game and played it a great deal every day. I was somewhere around the 3400 level when it loaded an app about signing up to earn daily cash outs for trying out apps. It would not let me out of the page or return me to the game, like it usually did for all of the other ads. Which I don’t understand why people who play this game, say that there aren’t any ads when there definitely are ads. They don’t last more than 30 seconds and so they aren’t too annoying. You have to view them to be able to move to the next level of the game. So as I mentioned, I was somewhere around the 3400 level, which meant I viewed almost 3400 of them for various games, products such as women’s under garments, toilet bowl cleaners and other household or personal products. I didn’t mind them as I enjoyed playing the games and knew because it was free, the developers needed a way to pay for it. However when I couldn’t move on from the earn cash app sign up and I didn’t want to participate, it left me no choice but to the delete app. It made me both mad and sad to lose all of my progress and even more so to not be able to play this game anymore!! If there is anyway that this can be fixed and all of my progress restored, I’d like nothing than to be able to continue playing the games. Please let me know if this can be done.
Thank you so much for your detailed feedback and for playing Vita Mahjong up to level 3400—it means a lot to us! We’re very sorry for the frustration caused by the ad issue and for losing your progress. We truly understand how disappointing this is. Please contact our customer support with your account details or device info, and we will do our best to help recover your progress and solve this problem. Thank you again for your support and understanding! We hope to see you back in the game soon.