Ever since the most recent update to the app, I can honestly say it was terrible. I know there’s a trend towards being able to have platforms in dark mode— which isn’t the issue. The issue is that now that this dark mode has been implemented you can barely see what time you’re working at. For whatever reason the text is also dark just like the background and you can’t see what it says. You have to click on it to see it. Other issues include that you can’t see who else is working in case you may need to find a cover, and you can’t tell what options you’re clicking on in places like the setting or messages, or requests off. Because unlike your shift which will show once you click on it, nothing else does. Please improve this so we can see things clearly and effortlessly.

I don’t understand if it’s just me or why this app is rated so highly... I’ve used it for about 3 years now because I have too and it’s been terrible. I can probably count the number of times it has loaded properly on one hand. It is a daily occurrence when I initially open the app that it does one of two things - indefinitely loads until an error message pops up (The operation can not be completed), or it loads and is literally completely blank, and trying to check to any other link/tab results in another error message. This continues to persist several times after closing and reopening the app, often it will result in signing me out completely. I currently use an iPhone X, although I’ve had these issues across other phones, keep the app updated, and 90% of the time I am connected to WiFi with any of my other apps working fine as far as the connection goes. I’m able to connect through the actual webpage easily enough but that’s not the point - I paid for the convenience of this app and it hardly works. I’m writing this review now because these issues have persisted through the last two days without even pulling up my schedule once setting me over the edge with my patience.

I’ve used this app for 3 different jobs over the last 6 years, and I love it. It’s great for seeing who’s working the shift, I like that it can sync to my calendar, the message function, it’s all great. But I have no idea why it’s been so buggy as of late.I’ll launch the app on WiFi and it will just outright refuse to load. I’ll have to relaunch the app several times to get it to load the home screen. God forbid I try to open the messages tab as well, as I’ll run into the same issue. The loading is terrible this last year or so, and no update has seemed to fix it. I have an iPhone 12 with the latest update, no other app gives me the same terrible loading experience this one does.Also, I said I love the calendar sync - but that’s also a bit of a mess too. Sometimes HotSchedules likes to put the same event into my calendar multiple times, so even though I only work once today, I have 5 different appointments on my calendar. Not great, especially when the notifications start popping in.I used to love this app, and I still could. They just really need to fix the bugs and loading times.

token and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries}Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted.