Canva: AI Video & Photo Editor
Ratings & Reviews
Editors’ Choice
Master logos, posters and invitations in minutes with this easy-to-use app. It’s democratised design, with thousands of templates and almost unlimited ways to customise them.
The app was working fine but now it has stopped working. what's the matter?
Developer ResponseHello Selbi, thank you for your feedback and for reaching out to Canva. We're sorry to hear that your app freezes. Here's the link for more info: https://bit.ly/3SPXwVy. Also, update the app for improvements and more free elements. If the error recurs, send us a report at canva.me/ios. Regards. - Mark
Hi team,I’m from Turkmenistan, and trying to use your app, but it’s blocked due to Russian invasion to Ukraine.My country is Turkmenistan, and has no relation to ongoing situation between RU and UKR, so is there any solutions I can keep using your app?Thank you
Developer ResponseHi Ashyrtkm, thanks for reaching out to Canva. We're sorry for the late response and to hear that you're having troubles using the app. Mind telling us more about your concerns at http://m.me/canva so we can further check and assist you? Keep your app updated for improvements. Regards. - Cynch
Очень любила эту прогу за простоту использования. Но как только обновила она стала ужасно работать: ✔️заторможенно,✔️стала какой то тяжелой.✔️не реагирует на мои команды. Команда CANVA , большая просьба доработайте обновление! Невозможно работать!!! Ставлю 2 звезды из за любви к прошлой версии. Так бы поставила одну!
Developer ResponseПривет, Мила. Приносим извинения за неудобства, с которыми вы столкнулись с приложением. Недавно мы выпустили обновленную версию приложения с улучшенными функциями и удобным интерфейсом. Мы рекомендуем вам постоянно обновлять свое приложение. Если ошибка не исчезнет, отправьте нам подробную информацию о возникших проблемах через canva.me/ios. Большое спасибо за ваше терпение. - Синч
Hello canva group,its good but its not working and i can’t use tamplates its working so slowly please fix it
Developer ResponseHi Aygozel_nurjanowa, thanks for using Canva. We're sorry to hear that you're having trouble opening the app. Please restart your phone, clear the cache, and make sure that you have a good internet connection. Please keep your app updated. If the error persists, reach us at canva.me/ios. Hope this helps!