Count on Lyft to take you where you need to go with safety first. Got an appointment? Need to pick up some groceries? We’ll match you with a driver, help you find the quickest bus route, or show you the nearest scooter — you’ll be on your way in minutes. If it gets you there, it’s on the app.
USING LYFT IS EASY
Choose your destination, find a ride in seconds, and pay directly in the app. It’s that simple.
CHOOSE HOW YOU RIDE
With Lyft, you’ve got options. Choose from a variety of different ways to travel, all available right from your app.* Whether you’re looking for an affordable ride, the most direct route, or a way to treat yourself – we’ve got the mode to suit your needs.
* Lyft ride types may vary by region. Check the app to see what is available in your city.
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Prices vary based on market condition.
By downloading the app, you agree to allow Lyft to collect your device's language settings.
I am so glad Lyft was smart and sent me an email which allowed me to change country post codes for my credit card when I had some trouble signing up. It’s a great app. Very easy to use and efficient. The rides are much better priced than Uber in Australia. And also option of shared ride too.
Terrible Safety Issues & Customer Service Responses
Supercallafragilisticespialladocious
My friend and I had 2 very concerning situations happen to us in the space of a week while using Lyft overseas; both times we received dismal responses from the customer service team. We were travelling in a Lyft where the entire side back window exploded on us whilst driving down the highway—we received a $5 credit as compensation and that was it. The next incident involved us reporting a suspicious car that we travelled in, where the smell of blood was very strong, lots and lots of air fresheners had been strewn across the inside of the car and we could hear the sound of something rolling around in the boot (trunk) of the car. I reported this as my friend and I were both frightened and wanted to make sure there was not a malevolent situation afoot. I received no response or any attempt of a follow up after being told to send screenshots of the driver and the trip route; this incident occurred over a week ago. These incidents are not the fault of the Lyft service itself, but the customer service team’s responses (or lack thereof) have cemented my opinion of Lyft’s quality and safety policies and procedures. I will not being using this service again.
Very bad experience. Driver lied about being there
Sonia BNP
I ordered a lift from Lewers St to Hawaii domestic airport. I was told that the driver whose his name was Scott I think and drove a Lexus I think was already in the front of the building. There were three of us there but we never saw the driver and his car. I even texted him to ask where he was. It was claimed that because I was a no-show (laughable really because I had to be at the airport asap and was waiting anxiously for my ride since I was running late). LYfT charged my credit card twice for the no-show fee. I had to look for a taxi to the airport. I wished I had ordered Uber instead of LYFTI do not recommend this for use b6 anyone. Their driver lied about being there and I was charged twice.
Poor Customer Service & Fraudulent Transactions
Em and brett
Use at your own risk.I signed up to Lyft back in March while visiting NYC and used their Citibike service. It was an easy and affordable way to get around NYC. However, after our trip, I noticed an unusual transaction for an amount quadruple the cost of a usual bike trip. I contacted customer service to enquire about the charge and it felt like pulling teeth just to get a reply to my emails - nearly a month worth of back and forth emails and I had to chase for a response many times. Today I woke up to three more fraudulent transactions. I am extremely upset and will never recommend Lyft.
Thank you for using Lyft! We regularly update our app to make your experience even better. Each update to our app includes reliability and speed improvements, in addition to bug fixes and performance improvements. New features are highlighted in the app.
Version 2026.11.3
The developer, Lyft, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Financial Info
Location
Contact Info
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Sensitive Info
Diagnostics
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Lyft, Inc.
Size
338.9 MB
Category
Travel
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
